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Another seller is using my photograph, what do I do?

You spend ages getting your photographs just right, and another seller uses them without your permission. Annoying isn't it? Copying photographs and the exact wording of another listing is against eBay's rules, and is one of the things that they are fairly consistent in dealing with promptly and correctly.

eBay recommend that you contact the seller who is stealing your photographs and ask them nicely to stop. However, having tried this, I disagree, and is it often provokes unwanted aggression and retaliation. Scroll to the bottom of the listing, and click on 'Report This Item'. Choose 'Copying of your listing' and 'Seller copied or linked to your picture or description without your permission'. Provide an item number of your item that was copied, and make sure it was listed before the item you're reporting. The offending item(s) should be removed, and the seller will be warned.

If this doesn't work, you can try reporting the seller using a VeRO claim. To prevent other sellers using your photographs, consider adding a watermark with your shop name or eBay user id.

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